Wintk's Privacy Policy — Your data is safe with us

Wintk is a responsible online gaming platform. We believe every user should have full control over their own personal data. In the spirit of complete transparency, we want to be clear about what information wintk collects, why we collect it, and how we keep it safe.

This Privacy Policy applies to wintk's website, mobile app, and all digital services. We may update this Policy at any time. Any changes will be communicated to your registered email address.

Wintk collects the following types of information:

A) Information provided at registration:

• Full Name
• Date of Birth (for age verification)
• Mobile Number & Email Address
• Password (stored in encrypted form)

B) For KYC verification:

• Copy of National ID (NID) or Passport
• Proof of Current Address (if required)
• Selfie or photo ID (required for large withdrawals)

C) Automatically collected information:

• IP Address & Device Type
• Browser Information & Operating System
• Platform activity logs (login times, game history)
• Cookies & Session Data

Wintk uses the information it collects for the following purposes:

Your information is never used for ad targeting. If wintk wishes to send promotional emails in the future, your prior consent will be obtained and you can unsubscribe at any time.

Wintk never sells your personal information. However, your data may be shared in the following limited circumstances:

• Payment Processor: Only the minimum required information is shared with trusted payment gateways to process deposits and withdrawals. They adhere to the same standard of privacy policy.
• Legal Obligations: Information may be disclosed in response to a court order or request from a regulatory authority.
• Fraud Prevention: Suspicious activity may be reported to the relevant authorities.
• Business Transfer: Users will be notified in advance in the event of a company merger or acquisition.

Wintk has implemented the following technical and organizational measures to protect your data:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — bcrypt hashing is used.
• Firewall Protection: Servers are protected by multi-layer firewalls.
• Two-Factor Authentication (2FA): Two-factor authentication is available to secure your account.
• Regular Backups: Data is backed up regularly — no risk of data loss.
• Staff Training: Only authorized personnel are granted limited access to data strictly on a need-to-know basis.

Wintk uses cookies to improve your experience on the platform. Cookies are small text files stored in your browser.

Wintk uses the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and verifying account security. Disabling these will prevent the platform from functioning properly.
• Analytics Cookies: To understand how many users are visiting each page. This data is fully anonymized.
• Functional Cookies: To remember your language preference and other settings.

You can delete existing cookies or block new ones through your browser settings. However, disabling essential cookies may cause login issues.

Under wintk's Privacy Policy, you have the following rights:

• Right to Access Your Data: You can request to know what information is stored about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: When closing your account, you may request that your personal data be deleted (excluding data we are legally required to retain).
• Right to Object to Processing: You may object to the use of your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a standard format.
• Right to Withdraw Consent: You may withdraw your consent to optional data processing at any time.

Wintk does not retain data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

• Account Information: For the duration the account is active, and up to 5 years after closure (for legal purposes).
• Transaction Records: 5–7 years (as required by financial regulations).
• KYC Documents: 5 years after account closure.
• Cookies & Session Data: Upon session end, or a maximum of 30 days.
• Gaming Logs: 1–2 years.

Wintk strictly does not provide services to anyone under the age of 18. We do not knowingly collect or store any data belonging to minors.

If we become aware that a minor has created an account, that account will be immediately suspended and all stored data will be deleted.

If parents believe their child is using wintk, please contact our support team immediately.

For any questions, complaints, or requests regarding the Privacy Policy, please contact wintk:

• Live Chat: 24/7 Support — chat with us directly from any page on the platform.
• Email: [email protected] (read only — do not click)
• Response Time: Instant via Live Chat; 2–3 business days by email.